Practical Information

Here, as a tenant at Midtby-Bolig, you can find typical issues that may arise when moving in, during the rental period and when moving out. You are always welcome to contact us if problems arise in your tenancy. Preferably by email: mb@midtby-Bolig.dk.

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Administration Office:

Fjordagervej 12C

6100 Haderslev.

In case of urgent problems or urgent damage outside the office's opening hours, the guard can be contacted by phone: +45 93 87 99 41. If you have problems with a missing key outside the office's opening hours, you must contact a locksmith, this is at your own expense.

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Contents

• Taking over the home upon moving in.

• Housing benefit.

• Payment of rent.

• Consumption accounting

• Standard for the housing's state of maintenance at the time of takeover.

• Healthy indoor climate.

• Domestic animals.

• Shared laundry facilities / Laundry card.

• In the event of termination and relocation.

• During the rental period.

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Taking over the home upon moving in
We look forward to welcoming you as a tenant at Midtby-Bolig.

On the agreed move-in date, we can gladly hand over the keys to your new apartment if we have received a signed rental contract, as well as the deposit specified in the contract.

We hand over the keys by agreement at the rental property, where we do a move-in inspection together.

Property condition:

The home is made available at the beginning of the tenancy in a good and safe condition. Walls and ceilings appear newly renovated. Other building parts cannot be assumed to be newly renovated.

View upon moving in

In connection with the start of the tenancy, we carry out a move-in inspection together, where we review the condition of the tenancy. This move-in report is signed on the spot. If you are not present at the inspection, this will be sent to you no later than 14 days after.

Once you have moved into the tenancy, you have 14 days to notify us in writing of any errors and defects in the tenancy.
Submit any "errors and deficiencies" to our office: primarily use the link from the move-in report, or attached by email to mb@midtby-bolig.dk
You will always receive a receipt for received "Errors and defects".

The lessor can assess that one or more of the alleged errors, damages and defects are insignificant and therefore do not need to be rectified. The tenant is not liable for such errors, damages and defects upon moving out.

Inspection reports are delivered digitally

As digital communication has been agreed between tenant and landlord, inspection reports in connection with moving inspections will be delivered via e-mail. The tenant must therefore bring a telephone or other device from which it is possible to read e-mails and acknowledge the receipt of inspection reports.

Housing benefit
Housing benefit is a tax-free grant from the government to help pay the rent in a rented home with its own kitchen.
Whether you can get housing benefit depends, among other things, on:

Your household's total wealth and income

Rental price minus expenses for heating and electricity

The size of the home

Number of people in the household

Number of children in the household

You must have a signed tenancy agreement and have reported your move to the national register in order to apply for housing benefit. Read more about housing benefit and apply with Nem ID via borger.dk here:
https://www.borger.dk/bolig-og-flytning/Boligstoette-oversigt/Boligstoette-soege

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Consumption accounting
You do not necessarily pay the same in electricity, water and heating as your neighbor does. The amount depends on how much you use. You pay an advance amount every month, which covers the consumption of water and heat you are expected to have – it is calculated on the basis of what has been used in the home in previous years. The amount is charged above the rent.

As we calculate the advance amount based on your total annual consumption, the amount will change from one year to the next if you have used more or less water or heat than in previous years. It could be, for example, that you have used more heat if the winter has been particularly cold.

If you have used less water and/or heat than expected, when the annual consumption account comes and you need money back, it will be offset against next month's rent. If you have used more water and/or heat than expected when the annual consumption statement arrives, we will charge the extra amount together with the rent, one month after you have received the letter with the consumption statement. If the amount exceeds DKK 1,000, it is automatically divided over three months.

The account of your consumption of water and heat is based on the supplier's total annual statement for the entire property. We will send you the part of the consumption account that applies to your home no later than four months after the cut-off date.

If you have questions about the consumption statement, you must contact the company that is responsible for, for example, the delivery of your heat and that has drawn up the statement.

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Payment of rent
The rent is paid 1 month in advance and is always due on the first working day of the month and is collected via BS/Betalingsservice. Tenants are asked to register for the payment service upon receipt of the first giro card. If this is not done, the tenant will be charged NOK 75 in fees per month.

In the event of non-payment of rent, the tenant will receive a claim in accordance with current regulations.

If we have not received the rent no later than 14 days after the tenant's receipt of the demand, we have the legal right to evict the tenant. This situation is obviously unpleasant for all parties - and therefore we can only encourage you to contact us.

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Standard for the housing's state of maintenance at the time of takeover
The internal maintenance is the responsibility of you as a tenant. This means painting, walls, ceilings and woodwork, whitewashing and wallpapering. Interior maintenance also includes maintenance of wooden floors. Maintenance must take place so often that the rental property is always in a well-maintained condition.

The tenant may not, without the landlord's written consent, change the color of the walls, ceilings, floors, wood or metal of the tenancy. It is the tenant's responsibility to examine the walls and ceilings for wires, pipes and cables before drilling, screwing or tapping into the walls or ceilings. Wires, pipes and cables can be found in all walls and ceilings. It is not permitted to drill holes in window frames, doors, cupboards, tiles, tiles or tabletops. This is a breach and will result in extensive remedial work to be paid for by the tenant.

Healthy indoor climate
Many people think that an apartment "ventilates itself", this is rarely the case. It is up to the apartment's residents themselves to ensure that there is sufficient ventilation to remove the moisture that occurs in the apartment.

1. Limit the production of water vapor in the kitchen and bathroom.

2. Be sure to remove the resulting water vapor.

3. Always use the hood when cooking.

4. Do not dry clothes inside the apartment.

Air out 2-3 times a day

Turn off the heat in the meantime, open all windows and doors for approx. 5-10 minutes.

Dew on the inside of double-glazed windows is always a sign that there is not enough ventilation.

Do not completely shut off the heat in the rooms that are not used. The temperature should not be below 18 degrees.

Do not place cupboards and other furniture very close to an external wall or radiator. The air must be able to circulate behind, or mold spots may form on the wall.

Do not block ventilation openings or exhaust valves in bathrooms, kitchens and other rooms.

Domestic animals
The tenant may only keep animals with written permission from Midtby-Bolig. More and more people have allergies to various animals and by having animals in the tenancy, the landlord cannot in the future guarantee possibly severely allergic tenants that no animals have been kept in the tenancy. Even with good hygiene and care, noise and odor nuisances are also experienced, as well as increased maintenance requirements, if animals are kept. Thus, no animals of any kind may be kept in the tenancy without the landlord's written permission for the sake of future tenants, as well as the property's other residents.

Shared laundry facilities / Laundry card
In some of our properties there are shared laundry facilities that can be used with special laundry cards. Washing cards can be issued against a deposit of DKK 200, and can be fulfilled with us in 2 ways:

Physical contact:

Transfer the desired amount to 7258-1114708 or Mobilepay 700788

Contact our office at Fjordagervej 20 U, Haderslev within our opening hours when we have received the amount.

or:

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Top-up at your address (via the mailbox):

Transfer the desired amount to 7258-1114708 or Mobilepay 700788, so that we have received the amount by the 10th of the month at the latest

Write an e-mail about the payment to mb@Midtby-Bolig.dk. The e-mail must contain your name and address, as well as a confirmation that we can "pick up" the washing card in your mailbox.

Put the laundry card in your mailbox, or in the mailbox that is set up in several places in the laundry room.

We fulfill the washing card the next business day after the 10th, and put it back in your mailbox.

Prohibition against short-term letting, e.g. Airbnb
The tenancy may only be used for residential purposes and may therefore not be rented out short-term, including for holiday purposes. This means that renting via e.g. Airbnb is not allowed - not even for short periods or in isolated cases.

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In the event of termination and relocation
If you wish to terminate the tenancy, this must be done in writing with 3 months notice to the first working day of a month.
You must vacate the apartment no later than 14 days before the end of the tenancy, during which we will also carry out a move-out inspection.
You also pay for the mentioned 14 days when you do not live in the property. 14 days before you move out, we will hold a "move inspection", where you and one of our employees will participate.

For a move-in inspection, you inspect the home together and fill in a "move-out report" along the way, which describes the condition of the home in detail and indicates what needs to be improved. The report is signed on the spot. In the period leading up to your move, we will present the lease to new interested tenants by prior agreement. The presentation can take place in 2 ways. Either by agreeing that we lock ourselves in and show the home, or by having the show take place at pre-agreed times during the week.

The landlord takes care of the reading and de-registration of consumption meters.

The tenant is summoned in writing to this inspection with at least 1 week's notice.

Information about renovation of the apartment
The restoration must be workmanlike and include:

• Painting of woodwork, walls and ceilings.

• Bottom pieces in the doors must be maintained and delivered painted.

• All wooden floors in the tenancy are delivered varnished, if necessary. with light sanding.

• The radiator must be painted if there are scratches

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The rental must be painted in standard colors from Flügger:

• Ceiling/walls in Flügger Flutex-5 Classic half fashion white item number 28160

• Bath/wc in Flügger Dekso 25 half fashion white item number 30802

• Woodwork: Door frames & skirting boards in Flügger Interior Easy finish S1500-N item number 94814

• Woodwork: Doors & windows in Interior Easy 40 RAL 9010 item number 75959

• Woodwork: Door bottom pieces and floors are lacquered with gloss 25, if they were lacquered when moving in

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The tenancy must be vacated no later than 14 calendar days before the expiry of the tenancy agreement.

When moving out, the apartment must be completely cleaned. At a minimum, this includes washing cupboards, drawers, floors and cleaning the stove and extractor hood. Cleaning of ventilation valves. Washing of window frames, washing of windows outside and inside.

The work must be completed no later than 14 days before the end of the tenancy. According to the Rent Act § 186, subsection 1-2, the tenant must provide the address to which notifications and final settlement can be sent no later than 8 days before moving out.

Final statement
At the end of your tenancy and immediately after the renovation of the tenancy, we make a final settlement, where the expenses in connection with the renovation are deducted from the deposit you paid when moving in. If the repair costs exceed your deposit, you pay the difference.

There will usually be a balance which will be paid to you. In order for us to make a final settlement, we need to know all expenses in connection with the renovation. We endeavor to make the final settlement as soon as possible after moving out.

The final water and heating account is settled once a year, and sent separately to the tenant's stated new address.

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In the event of damage to private contents in connection with burglary, fire or water damage, this must be reported to the tenant's own insurance company.